Free standard freight & signature delivery on orders over $500
Fanrum Policy
CUSTOMER OPERATIONS & CONCIERGE

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Direct domestic technical consultation, order logistics coordination, and commercial procurement desk.

Support Desk Email support@fanrum.com Guaranteed response under 24 business hours
Direct Consultation Digital Concierge Monday – Friday, 9:00 AM – 5:00 PM CST
Fulfillment Hub Arkansas, USA Centralized domestic distribution facility
Dispatch Tracking Live Satellite Sync Real-time FedEx and UPS status updates

Contact Customer Care

Customer Service • Technical Specifications • Corporate Sales

Headquarters & Mailing

Fanrum Electronics
1211 Davis St
Conway, AR 72034
United States

Telephone Support

support@fanrum.com
Monday – Friday
9:00 AM – 5:00 PM CST

Email Support

support@fanrum.com
Response SLA: Under 24 business hours
Monitored 7 days a week

Store Information & Operating Hours

Store Name: Fanrum Electronics
Official Website: https://fanrum.com
Physical Address: 1211 Davis St, Conway, AR 72034, USA
Customer Support Phone: support@fanrum.com
Customer Support Email: support@fanrum.com
Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM CST
Daily Order Processing Cutoff: 5:00 PM CST (Monday – Friday)

Assistance Topics

Order Tracking: Tracking numbers from FedEx, UPS, or USPS are emailed as soon as shipments are scanned at dispatch. You can also view live order progress through your Account Dashboard.

Returns & RMAs: To request a return authorization under our 30-day policy, please email support@fanrum.com with your order number.

Corporate Inquiries: For bulk fleet orders, municipal equipment, or commercial battery logistics, contact our sales desk at support@fanrum.com.

SUPPORT & REGULATORY DESK

Have Questions Regarding Our Policies?

Our customer concierge and technical dispatch desk operates directly from our domestic Arkansas fulfillment facility to assist with orders and policy inquiries.

Fulfillment Center: Centralized Distribution Hub, Arkansas, USA
Operating Hours: Mon – Fri: 9:00 AM – 5:00 PM CST
Inquiry Channel: 24/7 Digital Concierge Desk
Support Email: support@fanrum.com
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