Payment Policy
1. Accepted Payment Instruments
Fanrum Electronics provides an encrypted, PCI-DSS compliant checkout process. We accept the following major payment methods:
| Payment Method | Accepted Networks | Currency | Checkout Surcharge |
|---|---|---|---|
| Credit Cards | Visa, Mastercard, American Express, Discover | USD ($) | None ($0.00) |
| Debit Cards | Visa Debit, Mastercard Debit | USD ($) | None ($0.00) |
| Commercial ACH / Wire | Direct bank transfer for corporate orders ($5,000+) | USD ($) | None ($0.00) |
2. Currency & Pricing Transparency
All catalog prices on https://fanrum.com are presented in United States Dollars (USD).
- No Surcharges: We do not add credit card processing fees, checkout administration charges, or handling fees.
- Sales Tax: Where required by state and local regulations, applicable sales tax is itemized and calculated during checkout based on your delivery destination.
3. Transaction Security & PCI Compliance
We maintain strict security safeguards for all customer financial information:
- 256-Bit SSL Encryption: All checkout pages and customer data transfers are protected by Transport Layer Security (TLS/SSL).
- Level 1 PCI Compliance: Payment processing is managed via tokenized, certified Level 1 PCI-DSS gateways. Credit card numbers and security codes (CVV) are never stored in plaintext on our servers.
- Address Verification System (AVS): To prevent unauthorized card use, your billing address must match the registered address on file with your issuing bank.
4. Troubleshooting Card Declines
If your card transaction fails at checkout:
- High-Value Authorization Flags: Because our catalog includes high-value electronic systems, your bank’s automated fraud monitoring may temporarily hold the transaction. Contact your bank’s authorization department to pre-approve the purchase with “Fanrum Electronics”.
- Billing Address Match: Verify that the billing zip code entered on our checkout page matches the exact address associated with your card statement.
- Daily Limits: Confirm that the purchase does not exceed single-transaction or daily spending limits set by your financial institution.
Store Operations & Customer Support
Fanrum Electronics operates from our domestic headquarters and fulfillment center in Arkansas. For order inquiries, technical specifications, or shipping updates, please contact our team directly:
