1. Commitment to Privacy

Fanrum Electronics (“we”, “us”, or “our”) values your trust. This Privacy Policy details our practices regarding the collection, use, and protection of personal information on https://fanrum.com.

We do not sell, rent, or trade customer personal data to third-party data brokers or marketing lists under any circumstances.

2. Information We Collect

• Order Details: When you purchase hardware from our catalog, we collect your name, shipping address, billing address, phone number, email address, and order payment confirmation token.
• Technical Data: We automatically record basic connection information (such as IP address, browser type, and page access timestamps) to secure our site against fraudulent order activity and monitor system reliability.
• Customer Service Records: Communications sent via email (support@fanrum.com) or phone are retained to assist with warranties, RMA returns, and technical troubleshooting.

3. How Your Information Is Used

• To process, pack, and ship electronic equipment via FedEx, UPS, or USPS.
• To screen transactions for fraud via Address Verification Systems (AVS) and credit card verification.
• To communicate fulfillment progress, tracking milestones, and warranty notices.
• To comply with statutory accounting, tax, and consumer protection reporting requirements.

4. Third-Party Service Providers

We share necessary customer details only with vetted service partners required to fulfill your order:

• Payment Gateways: Encrypted, tokenized payment processing adhering to Level 1 PCI-DSS standards.
• Couriers: Delivery names, addresses, and phone numbers are shared with FedEx, UPS, and USPS to enable package transit and adult signature capture.

5. Consumer Privacy Rights (CCPA & GDPR)

Depending on your jurisdiction, you have statutory rights to access, inspect, export, or delete the personal records we maintain about you. To submit a verifiable consumer request, email our compliance desk at support@fanrum.com. We acknowledge and fulfill verified requests within 30 days.